Only complete kits will be accepted for service and warranty repair, including all electronic devices and cables. All returns must be accompanied with a detailed explanation of the technical issues experienced by the user, contact information, and a full return address.
Prior to sending the equipment to the service center we highly encourage you to download the diagnostics tool from our website, via the link usbdiag.exe [2,45MB]. This diagnostic tool will help you identify the functionality of your device.
Connect the trainer with your PC and run the “USBDIAG.EXE”, then send us the log file or a screenshot of the results.
You must notify us via phone or email prior to sending your equipment for service or warranty repair.
| Peter A. Carlsson Konsult
Södra Cloettavägen 58 B
tel.: +46 70 6493073
| “SCATT USA” LLC
203 NW 3rd ave, Hallandale
tel: +1 855-577 2288
fax: +1 305-436-3753